Bob Lord

Outsourcing Engagement Executive at Harte Hanks

We had a business challenge where a number of our existing customers either had interest in or simply needed to upgrade to the latest version of IBM Campaign in order to avoid being out of compliance. We didn’t have the skillset internally to do the upgrades and wanted to ensure that we worked with a partner that would deliver quality results. After learning about T1A and their reputation as a highly sought-after team to do this kind of work, we were put in touch with Konstantin Polukhin and we could tell right away that his understanding of the Tool was unparalleled. It was clear that they could bring a lot of value to us and our customers. They didn’t disappoint. T1A worked with us to successfully move them from not only a single release but multiple jumps of releases as well. The quality of the work was and continues to be outstanding. We really respect how they look to figure out the right answers to the unique problems that face each individual customer. They focus on the real pain points, while minimizing costs and that’s a rare quality in the industry. T1A are true business partners for us and I have no hesitation in recommending them to anyone who wants to ensure that they are working with a highly skilled and professional team who puts the customer first and delivers the right solution each and every time.